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Patient Consumer Information

Coronavirus Disease (COVID-19) 

Mississippians can be tested for COVID-19 at selected Mississippi State Department of health county health departments, community testing locations, and at the West Street Farmer's Market in Jackson. 

If you suspect you are have symptoms, call the Mississippi Coronavirus Hotline (7 days a week, 7 a.m.-7 p.m.) at 877-978-6453. Hard of hearing? Dial 711 for assistance. 

All Mississippians can be tested for COVID-19 free of charge by appointment at regularly scheduled county health department locations. Check here for locations. 

Drive-Through Testing

Free drive-through testing is offered by the Mississippi State Department of Health in partnership with the University of Mississippi Medical Center (UMMC). 

Drive-through testing by appointment is available daily at the West Street Farmers Market in Jackson. 

Testing is open to all Mississippians, but before visiting a county health department or other testing site, you must first be screened by speaking with a UMMC clinician to determine your likelihood of COVID-19 infection or exposure. This can be done by calling 601-496-7200 (8 a.m. to 5 p.m., Monday – Saturday) or completing the UMMC COVID-19 online patient screening form. If the clinician determines that your likelihood of infection is high, you will receive an appointment for drive-through testing.

Mississippi K-12 public, private and parochial teachers and school staff can be tested by appointment only, regardless of whether they show symptoms or have had close contact with someone positive for the virus, at the West Street Farmers Market in Jackson or at any one-day collection site coordinated by MSDH and UMMC. Testing is Monday-Saturday from 8:30 a.m.-3 p.m. at the West Street Farmers Market, corner of West and Woodrow Wilson Avenue, or 11 a.m.-6 p.m. at one-day sites.

Patient Consumer Information Resources

Doctors

  • Blue Cross & Blue Shield - Blue Cross and Blue Shield's interactive search tool links patients with network providers in the areas of Family Medicine, Internal Medicine, General Practice, Obstetrics/Gynecology and Pediatrics. 
  • DoctorFinder - This online physician locator, provided by the American Medical Association, provides patients with basic professional information on virtually every licensed physician in the United States. This includes more than 814,000 doctors. 
  • Search for Certified Doctors - Find out whether your doctor is board certified through this link provided by the American Board of Medical Specialties.

Health Insurance

  • Health Insurance- Learn more about health insurance coverage, enrollment periods, and marketplace plans for individuals and small businesses through the Department of Health and Human Services.

Hospitals

  • Hospitals in Mississippi - Type in you full address, or city and state fo find hospitals that are closest to you.
  • Find the Best Hospital For You - U.S. New and World Report reviews hospitals' performance in adult and pediatric clinical specialties, procedures and conditions and more. Hospitals are also ranked regionally within states and major metro areas. 

Medical Records:

  • Medical Records - Right to InformationMississippi Law states that medical records are the property of the entity that produced them, like a doctor's office, hospital or after hour's clinic. The patient, however, has the right to inspect and obtain a copy of the records during regular business hours. Medial records held by a federal or state agency are also available. 

Mental Health Resources:

  • Mental Health Association of South Mississippi provides resources and support services for people seeking mental wellness and recovery. This includes mental health, intellectual disability disorder, substance abuse and homelessness issues. Mobile Crisis Unit can be reached at 228-284-6053. 
  • Mississippi Alliance to End Suicide - Provides suicide prevention, intervention and protection to those affected by suicidal loss. Call 601-301-6677 for more information. 
  • Mississippi Department of Mental Health offers a variety of services for mental health, IDD, alcohol and drug addictions, and Alzheimer’s disease and other dementia. Enter your county here to find the nearest DMH certified service provider. 
  • National Alliance on Mental Illness  (NAMI) advocates at the county, state, and national levels for non-discriminatory access to quality healthcare, housing, education, and employment for people with mental illness. NAMI provides mental health support and education. the NAMI hotline can be reached Monday through Friday, 9 a.m. to 5 p.m., CT. 1-800-950-NAMI (6264) or info@nami.org
  • The National Institute of Mental Health offers brochures and fact sheets on mental health disorders and related topics for patients and their families, health professionals, and the public. Printed materials can be ordered free of charge. Brochures and fact sheets are also offered in digital formats and are available in English and Spanish.
  • National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals. Call 1-800-273-8255. The service is open 24 hours a day, 7 days a week.